Why do most chatbots lose leads and how does prigmars widget keep them from slipping away

Most chatbots answer questions. They don't close deals. A visitor asks about pricing, gets a generic reply, and leaves. That's a lost lead, not a solved ticket. Prigmar's chat support agent is built to work alongside the CRM agent, not in isolation. When someone messages you, it doesn't just answer, it captures contact details, logs the conversation, and pushes the lead straight into your CRM. Nothing falls through a chat window and gets forgotten. Here's how it works: 1. **Connect your channels.** Link your website chat, and any messaging channels you use. 2. **The agent answers in real time.** It responds to common questions using your business info, pricing, and policies. 3. **It qualifies as it talks.** Instead of a scripted FAQ loop, it asks the questions you'd ask, what they need, budget, timing. 4. **Every lead lands in your CRM.** No copy-pasting names out of a chat log at 9pm. 5. **You choose the follow-up.** Approve the agent's next message, or let it auto-respond based on rules you set. 6. **The lead acquisition agent keeps the pipeline full**, so chat isn't your only source of new business. You stay in control the whole time, approve replies manually, or turn on auto-publish once you trust the agent's judgment. Either way, the lead doesn't just get chatted with. It gets tracked, and it gets a next step.