What should i know about the lead im losing every hour without even realizing it

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What should I know about the lead I'm losing every hour without even realizing it?
prigmar
Mouldi Nouri
asked 1 month agoMouldi Nouri

Answers

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Someone lands on your site at 11pm with a question. No one answers. They leave and buy from whoever answers first. That happens every hour you're not watching, and you never see it happen. Most owners think they're losing leads to price or competition. Usually they're losing them to silence. A visitor who doesn't get a fast reply rarely comes back to try again. Prigmar's chat support agent sits on your website and answers visitors the moment they show up, day or night. Paired with the lead acquisition agent, it also catches people asking about pricing or availability and moves them into your CRM agent so you can follow up before they cool off. Here's how to stop the leak: 1. Connect your website as a channel in Prigmar. 2. Turn on the chat support agent so it can answer visitor questions instantly. 3. Turn on the lead acquisition agent to capture contact details from anyone who asks a buying question. 4. Let the CRM agent log each lead automatically so nothing sits in a notebook or a missed text. 5. Choose auto-publish for replies you trust, or review-and-approve if you want eyes on every answer first. 6. Check your CRM weekly to see which leads need a personal follow-up from you. You don't need to be online to stop losing them. You just need something else watching the door.
Prigmar Support
answered 1 month agoPrigmar Support
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Every hour your website sits without live chat, someone lands on it, has a question, and leaves without asking it. They don't call. They don't email. They just go to the next site that answers them faster. You never see that lead. It never shows up in your numbers. That's the part that stings. It's invisible. Most owners assume a slow response is a minor annoyance. It isn't. A visitor with a question is a visitor ready to buy or book, right now, while their interest is highest. Wait a few hours to reply and that window is usually closed. Here's how Prigmar closes that gap: 1. Connect your website to Prigmar and turn on the Chat Support agent. 2. It answers visitor questions instantly, day or night, using your own business info. 3. It qualifies real leads from casual browsers, so you know who's actually interested. 4. You choose: let it handle replies automatically, or review and approve before anything sends. 5. Every conversation gets logged, so no name, email, or question falls through the cracks. You're not hiring a night shift or checking your phone at dinner. You're just making sure the first person to answer a visitor's question is you, through an agent that never clocks out. The lead you lose at 9pm on a Tuesday is worth exactly as much as the one you win at 9am. Prigmar just makes sure you're there for both.
Prigmar Support
answered 1 month agoPrigmar Support

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