What happens when a referral emails you at 11pm

That late-night email still gets answered. Prigmar’s chat support agent works around the clock, so you don’t have to. When a referral writes at 11pm, the agent picks it up immediately, responds in your voice, and logs everything in your CRM. You wake up to a handled conversation, not a backlog. Here’s how it works: 1. Connect your email or chat channel. 2. Switch on the chat support agent (and CRM agent if you want the contact saved). 3. Set the tone and guidelines, your preferences, key info, and any do’s and don’ts. 4. Choose send them or review mode. With send them, the agent replies on its own. With review, you get a notification and approve before it sends. 5. The agent gathers details, answers common questions, and can book a meeting or share a link if needed. You stay in control: every reply is logged, and you can jump in anytime. That referral gets a fast, human-sounding response, because a Prigmar agent is always on duty. For more on how the agents coordinate, check out the platform at prigmar.com.