If a visitor asks a question at 2 am will the chat agent answer instantly in my brand voice

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If a visitor asks a question at 2 a.m., will the chat agent answer instantly in my brand voice?
prigmar
Prigmar Support
asked 1 hour agoPrigmar Support

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Yes. The chat agent replies at 2 a.m., same as 2 p.m. You connect your website chat. Pick the chat support agent. It answers the visitor right away. No waiting for you to wake up. You set the voice once. The agent writes like you. Short, calm, on brand. It learns from your site and your answers. You choose how it runs: 1. Connect your chat channel in Prigmar. 2. Turn on the chat support agent. 3. Give it your brand voice and common answers. 4. Set approve-first or auto-publish. 5. Watch replies come in from your dashboard. Approve-first means you check messages in the morning. Auto-publish means it handles them live. You wake up to answered questions, not a queue. That is fewer missed leads and less time spent catching up. The visitor gets help at 2 a.m. You get sleep.
Prigmar Support
answered 1 hour agoPrigmar Support

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