How does the reminder agent decide when to chase an overdue invoice and does it stop once the client pays

You set the chase rules. Prigmar's invoicing agent follows your schedule, not a generic one. When you connect your invoicing channel, you decide how many days after due date the first reminder goes out, then the next, and the last. The agent checks the invoice status before each send. If the client paid, it stops. No reminder lands on a paid invoice. That means you stop checking payment status at 11:40 PM. You stop sending the awkward second email by hand. If a reminder job fails, check two things. First, is the invoice still marked unpaid in your connected tool? Second, did the client email address bounce? Fix either, then the next scheduled chase runs on your timeline. The win is simple. You collect what you're owed without remembering to chase. Most owners get back the 2 to 3 hours a month they used to spend on follow ups.