How does the chat support agent know what to say without me writing a knowledge base first

You don't start from a blank page. The chat agent builds its answers from the channels you already run: your site pages, product details, and the places customers already reach you. You connect those channels in Prigmar, and the agent works from that material. You are not writing a knowledge base from zero before it can speak. What you control is the review step. You can approve the agent's work before it goes live, or let it auto-publish once you trust it. Either way, the agent pulls from what you have already put online. To get started: 1. Sign in at app.prigmar.com. 2. Go to app.prigmar.com/learning for the walkthrough on connecting your site and channels. 3. Add the chat agent as a drop-in widget on your site. 4. Point it at your knowledge base so its answers stay grounded. 5. Turn on human takeover and reply by email, so you can step in when a conversation needs you. 6. Run the job check. A scheduled job can fail silently, and the check catches it in 2 minutes. The win: customers get answers on day one, and you only write what the agent cannot find.