How does the chat support agent answer questions about my business does it use my own content

Yes. The Chat Support agent answers from your own content. You connect your site and channels, and it pulls from what you already published. No separate knowledge base to rewrite. Here is the setup: 1. Connect your website and channels in Prigmar. 2. Turn on the Chat Support agent. 3. Point it at the pages that answer common questions: pricing, hours, shipping, returns. 4. Add the one embed to your site. 5. Review the first replies. Approve them or let it auto-publish. The visitor who leaves without an answer is the problem. One embed fixes it. They get a reply in seconds, from your content, not a generic script. You save the hours you spent answering the same 10 questions. You keep the leads who would have bounced. Start with your top 10 questions, check the first week of replies, and adjust the pages it reads. That is the whole loop.