How do i stop answering the same questions over and over

Customers ask the same few things over and over, pricing, hours, how stuff works, because digging through your site takes longer than sending a DM. That's not on them, it's just how people behave. The real problem is you typing the same answer for the hundredth time. Prigmar's Chat Support agent handles that. You give it the real answers once, pricing, policies, how-to steps, and it uses them everywhere a customer asks, on your site or connected channels. The Community agent does the same for comments and group posts, so you're not chasing questions across platforms. Here's how to set it up: 1. Connect the channels where customers actually message you, website chat, social DMs, whatever you use. 2. Write out your real answers to the questions you get most: pricing, hours, policies, common how-tos. 3. Load those into the Chat Support agent so it has your voice and facts, not guesses. 4. Decide whether it auto-replies or sends drafts for your approval first. You're in control either way. 5. Turn on the Community agent if the same questions show up in comments, not just DMs. 6. Check back weekly and sharpen any answer customers keep pushing back on. You don't need a bigger FAQ page nobody opens. You need the answer to show up the moment someone asks, wherever they happen to ask it.